Frequently Asked Questions
Here are brief explanations for some of the most common questions about the For Rent By Owner system. If your question is not answered here, feel free to contact us by completing the form on the contact page.ently Asked Questions
Introduction
Why use ForRentByOwner.com?
Tell us about the company ForRentByOwner.
Can a property manager, broker or real estate agent post a rental ad?
How many rentals can I post?
What if the FAQ's don’t have the answers to my questions?
Cost
Is ForRentByOwner.com really free to place an advertisement?
Can I optimize my post for an additional fee?
Logging in
Is the Sign In password case-sensitive?
I can’t Sign In because I forgot password. What should I do?
I forgot both my email address (or changed it) and I forgot my password. What should I do?
Why do I get a message that my email address is not on file when I try to Sign In?
Posting
How do I post my rental property to be advertised on ForRentByOwner.com?
How do I Edit, Delete, or Add Photos to my ad?
How do I update my ad?
How do I change my contact phone numbers and email address?
Can I hide my ad if it is rented and reactivate it when it needs to be rented?
My property is rented or sold. What should I do?
Will I get notices to update my ad?
How do I delete an ad?
Photos
What photo format and resolution does ForRentByOwner.com accept?
How do I add a photo to a text only advertisement?
Why should I add a second photo to my ad?
Can I substitute a new photo for one already posted at no cost?
How do I delete a black photo or any photo and replace it with another?
Why is my photo so small when displayed on ForRentByOwner.com?
Having trouble uploading photos?
Search
How do I find a rental property?
Can I sort by the column headings?
Can I find a property by typing in the town or city?
How do I find a rental property with specific attributes?
How do I contact the property owner?
Tips
How can I verify that my ad is posted correctly?
How can I get my advertisement on the top of the state list?
Can I get another 90-day free ad?
Why should I post a vacation rental on ForRentByOwner.com?
Why should I use Extend My Reach option (Refund Disclaimer)?
Can you show me the real estate related websites that can be posted to from ForRentByOwner.com?
Can I link from this website to my website?
Can you recommend a property manager in a town or city?
Security
What is your privacy policy?
What are the random numbers at the bottom of the email form used for?
Should I report postings with non-child-friendly language?
What should I do if I receive an email solicitation that does not seem appropriate?
How does my credit card charge get processed?
Why use ForRentByOwner.com?
ForRentByOwner.com is great for both property owners and renters!
Property Owners:
• ForRentByOwner.com generates leads from prospective tenants.
• Create unlimited ads with text, features, amenities, and a photo for free.
• Edit your listing and add more photos as much as you want.
• Post your ad automatically to other real estate related websites to reach millions of potential tenants.
• Owners and agents can link from ForRentByOwner.com to their own website.
Renters:
• Find rental properties with a free real estate search engine.
• Contact owners / agents directly—no unnecessary middlemen!
• ForRentByOwner.com is easy to use and focused on real estate rentals.
• ForRentByOwner.com monitors and filters unwanted emails and spam whenever possible.
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Tell us about the company ForRentByOwner.
For Rent By Owner, Inc. is registered with the Secretary of State, Colorado, USA and has been in business since 1997. Our mailing address is 4833 Front Street, B-251, Castle Rock, CO 80104 Customer support email and phone are VCO@ForRentByOwner.com, 303-663-0000.
Business purpose: ForRentByOwner.com is offered as a central location for prospective tenants to connect with the property owner and / or their agent. Unlike many sites that offer so much information that it's hard to find what you're looking for, our goal is to keep the site focused on real estate rentals.
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Can a property manager, broker, or real estate agent post a rental ad?
Yes. A property owner, agent, investor, broker, property manager, or vacation manger can post rentals on ForRentByOwner.com. Even though the site’s name is “For Rent By Owner” it does not mean only an owner can use this free site. Individuals and organizations representing the owner may also advertise on the site.
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How many rentals can I post?
Anyone wishing to advertise real estate can post an unlimited number of ads with unlimited text and one photo at no cost.
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What if the FAQ's don’t have the answers to my questions?
Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA
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Is ForRentByOwner.com really free to place an advertisement?
Yes. You can post an unlimited number of ads with unlimited text and one photo at no cost. The ad runs for 90 days. Every time you update your ad, you get another 90 days.
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Can I optimize my post for an additional fee?
FREE: unlimited number of ads with unlimited text and one photo
$10/photo: for the second and each additional photo
$50/post: 1 Year (vacation and seasonal rentals)
Extend your Reach option: $40 - $100/post
Extend your Reach to 3 Million People, $40 — Good*
Extend your Reach to 7 Million People, $70 — Better*
Extend your Reach to 9 Million People, $100 — Best*
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Is the Sign In password case-sensitive?
Yes. If you used upper and lower case letters in your password, you must be conscious to do so each time you sign in.
The email address is not case-sensitive.
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I can’t sign in because I forgot password. What should I do?
Go to www.ForRentByOwner.com
Click "Sign In‚" type in your email address, click "Forgot your password? Click here to send it to [your email address]." Your password will be sent to that address in a few seconds.
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I forgot both my email address (or changed my email address) and I forgot my password. What should I do?
We can help. Describe the problem and we’ll work with you to get it fixed. Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA Office.
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Why do I get a message that my email address is not on file when I try to Sign In?
It is possible that when you registered you had an error (typo) in your email address. You can check that by viewing your own ad, as a potential tenant would do, and then send an email to yourself. If you don't get your email returned to you, you probably made a typo in your set up email address.
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How do I post my rental property to be advertised on ForRentByOwner.com?
Go to www.ForRentByOwner.com and click "Place an Ad."
First time users must register and sign in with your email address and a password of your choice.
You will then be prompted to enter the property information.
Choose an option:
90 Day FREE posting with one photo
1 Year Listing, $50 (vacation and seasonal rentals)
Extend your Reach to 3 Million People, $40 — Good*
Extend your Reach to 7 Million People, $70 — Better*
Extend your Reach to 9 Million People, $100 — Best*
* (Ads are displayed for 30 days on affiliate rental listing sites then expire.)
Click "Add Photos" or “Place My Ad” at the bottom of the page.
Extend My Reach option accepts up to five photos maximum.
Click “Rented” to hide your property from view or “Available”.
Your property information will be kept in this database for 14 months.
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How do I Edit, Delete, or Add Photos to my ad?
If you placed the ad, it is best if you make the changes. Here’s how to do it quickly.
1. Go to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
3. Click on the address in your ad.
4. Update any information as necessary.
5. Click the appropriate button at the bottom of the page:
Click the Update button to save changes;
Click the Cancel button to return to your list of properties without saving your changes;
Click the Add Photos button to purchase and attach more photos for your ad;
Click the Delete button to permanently delete your ad and remove it from the ForRentByOwner.com database.
Note: Select “Rented” on the “Manage My Ads” page and the system will save all your text, property features, and photos for 14 months. Select “Available” and your advertisement will be viewable by prospective tenants on ForRentByOwner.com.
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How do I update my ad?
1. Go to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
3. Double click on the address in your ad. You can update text, click on additional features or change the price, etc. then click the Update button.
Ads with two or more photos go to the top of the home page and top portion of the state list.
You can Add Photos, Cancel or Delete ads at anytime.
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How do I update my contact phone numbers and email address?
Go to www.ForRentByOwner.com and click “Sign In”.
Click on the “Profile” button and update your contact information.
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Can I hide my ad if it is rented and reactivate it when it needs to be rented?
Yes. Go to www.ForRentByOwner.com and click "Sign In". You should see your ads.
Click “Rented” or “Available” on left side of each ad.
Clicking “Rented” hides your advertisement from prospective tenants. Your ad remains in this database for 14 months in "My Ads" but is not shown anywhere else on the site.
Clicking “Available” displays your ad for another 90 days on this side.
You can edit text, change price, and add photos. You may even want to automatically post to other real estate related sites by selecting, “Extend My Reach” option
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My property is rented or sold. What should I do?
When your property is rented, we recommend that you change the status of your property to “Rented” rather then deleting a posted property. If it is sold, we recommend that you delete your ad.
Go to www.ForRentByOwner.com. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
This database will store all text, features and photos for 14 months so you can say “Available” anytime later to display your ad to prospective tenants.
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Will I get notices to update my ad?
Yes. Reminder emails are sent 10 days, 5 days, and 1 day prior to an advertisement’s expiration. You can choose to update the ad at that time or to do nothing.
After your ad expires, it remains in the database, hidden from view from perspective tenants. As the property owner or agent, you can view, update, edit the property data at anytime or change the status to “Available”.
Reminder emails that your advertisement is still on the system are sent between 1 and 10 days after expiration. Then at 1, 8, 12, 13 and finally 14 months reminder emails will be sent to you. If you do nothing, your ad will be removed from the database.
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How do I delete an ad?
1. Got to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
3. Click on your ad. Click the Delete button.
Note: If you used Extent My Reach and advertised on 25, 40 or 60 real estate rental sites, all your advertisements on all the other sites will be deleted and taken off the market.
Marking your property, as “Rented” will also take your property off the market. Instructions for Adding photos, Deleting, Updating, postings as Available or Rented were emailed to you when you posted your rental.Need more help? Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado USA Office.
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What photo format and resolution does ForRentByOwner.com accept?
ForRentByOwner.com supports photos in .jpg format only and photos with low to medium resolution. High-resolution photos greater than 2,000 x 2,000 will not post. Please reduce the resolution or email the photos to us and we will post them for you.
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How do I add a photo to a text only advertisement?
Few people will click on your ad unless it has a photo.
ForRentByOwner.com recommends that you post at least one photo. Posting one photo on ForRentByOwner.com is free. Each additional photo is only $10.
Here’s how to add a photo.
1. Go to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
3. Double click on the address in your ad. Click the Add Photos button. Click the Browse button and find the photo on your computer to post. Then click the yellow Add Photos Now button.
Questions? Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado USA Office.
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Why should I add a second photo to my ad?
Posting one photo on ForRentByOwner.com is free. Each additional photo is only $10.
1. Posting additional photos pushes your ad to the top portion of the state list, which is important for impatient people searching on the Internet. The ad will be superseded by newer ads meeting those conditions as they are posted. If you want to stay on the top of the state list, just click and update your advertisement.
2. Potential renters respond better to ads with two or more photos.
3. Posting supplemental photos that can be viewed by millions of potential tenants is more efficient and less expensive than other forms of advertising.
To post additional photos:
1. Go to www.ForRentByOwner.com and click “Sign In”.
2. Double click on the address in your ad.
3. Scroll to the bottom of your ad and click Add Photos.
4. Click the “Browse” button and find the photo on your computer to post.
5. Click Add Photo Now
Payment will be asked from a credit card.
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Can I substitute a new photo for one already posted at no cost?
Yes. If you have already posted just one free photo, click on the old photo to delete it and add the new photo. The procedure is the same for additional paid photos. Once you pay for photos, you have “photo credits” for the number purchased for the time purchased.
One photo posted: When you Update your ad, your ad goes to the top of the home page list. Click on the FOR RENT BY OWNER logo on the home page to see your advertisement.
Two or more photos posted: When you Update your ad with two or more photos, your ad goes to the top of the home page list and to the top of the state list.
Here’s how to Sign In, Update or Add a Photo.
1. Go to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ads.
3. Double click on the address in your ad. Click on the photo you want to delete.
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How do I delete a black photo or any photo and replace it with another?
1. Got to www.ForRentByOwner.com and click "Sign In".
2. Enter your email address and the password. Forgot your password? Put in any password and the system will email you the correct password. Password correctly entered? You should see your ad with the black photo?
3. Double click on the address in your ad
4. Click on the black photo to delete
5. On the bottom of the page, click Add Photos or simply update.
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Why is my photo so small when displayed on ForRentByOwner.com?
Your photo resolution is too small. If the resolution in the photo is less than 100x100, the photo will appear small even after you click on it to expand for better viewing. You should have a photo resolution of at least 200x300.
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What if I am having trouble uploading photos?
The problem could be computer-oriented, the web browser, photo size, photo format, or operator error.
If you have successfully placed an ad on the website, but cannot upload pictures, please email the photos to us at VCO@ForRentByOwner.com. We will post them for you.
Include in your email:
1. Your name
2. Your phone number
3. Your attached photos
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How do I find a rental property?
Go to the home page www.ForRentByOwner.com
1. On the home page, click on the state or continent where you are looking for a rental. You will see a number displayed showing the amount of rentals available that were posted in the last 90 days.
2. Click on any column heading: Type, Location or Rent. You can sort from Apartments to Vacation rentals, “A” to “Z” for the city or rent amounts from high to low or visa versa. Sorting will make it easier for you to find a rental.
3. Find a rental using a keyword in the Search or FIND boxes. Type in words like, “ocean”, “beach”, “horse”, “acreage”, etc. The database searches the rental heading and description fields and present those properties based on your keyword.
4. Type in the city in the Search or FIND boxes, and the system will display a list by location. For example, type a partial word like “Castle” to find “Castle Rock, Colorado.” Zip codes can be found only if the owner put the zip code in the description of their ad.
5. Click on the ad of your interest to view more details and contact information.
6. Email or call the owner. The owner’s name is highlighted in red, and contact information can be found to the right of it.
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Can I sort by the column headings?
Yes.
1. Go to www.ForRentByOwner.com.
2. Click on the state or continent where you need a rental.
3. Click on the column headings: Type, Location, Rent. You can sort from Apartments to Vacation rentals, “A” to “Z” for the city or rent amounts from high to low or visa versa. Sorting will make it easier for you to find a rental.
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Can I find a property by typing in the town or city?
Yes. Type in the city or town in the Search or FIND boxes and the system will display a list by location. For example, type a partial word like “Castle” to find “Castle Rock, Colorado.” Zip codes can be found only if the owner put the zip code in the description of their ad.
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How do I find a rental property with specific attributes?
Type a keyword into the Search or FIND boxes a word like, “ocean”, “beach”, “horse”, “acreage”, etc. A keyword searches the advertisement database and presents those properties that contain your keyword somewhere within their description.
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How do I contact the property owner?
For the protection of property owners that post on ForRentByOwner.com, the only ways they can be contacted is to send an email through ForRentByOwner.com or call the owner.
1. Visit www.ForRentByOwner.com.
2. Click on the state of interest.
3. Scroll through the posted rentals. (You can enter a keyword in the Search or FIND boxes or sort by clicking on the red column heading.)
4. Click on the advertisement of interest to you.
5. Click on the owner’s name shown in red and send an email or call the owner.
The Contact link at the bottom of the page is for contacting ForRentByOwner.com support staff only. ForRentByOwner.com cannot provide additional or private contact information for its users or property owners.
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How can I verify that my ad is posted correctly?
Click on the FOR RENT BY OWNER logo in the upper left corner of the home page of www.ForRentByOwner.com. Your ad will appear in the "Recent Ads" on the home page immediately after you post it.
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How can I get my advertisement on the top of the state list?
Your ad goes to the top of the state list after you post two or more photos. For impatient people searching on the Internet, that’s important. The ad will be superseded by newer ads meeting those conditions as they are posted. If you want to stay on the top, simply log into your ForRentByOwner.com account and update your ad in the “Manage My Ads” area.
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Can I get another 90-day free ad for the same listing?
Yes. After 90 days, the ads are hidden but kept in the ForRentByOwner.com database. Simply update your ad to reinstate it for another 90 days. The ad will be viewable by prospective tenants.
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1. Posting your ad only takes a few minutes, and it will be viewed by millions of prospective tenants on the Internet.
2. Your ad is free with unlimited text and one photo.
3. You can select a one-year option for $50 per year, about $1 per week. Selecting the one-year option posts your ad on ForRentByOwner.com for an entire year (9 months longer than a standard free ad).
4. Your ad can be shown as “Available” or “Rented” (hidden from view from prospective tenants) at the click of a mouse.
5. Every time you click “Available” and update your advertisement, your ad goes to the top of the home page.
6. Updated ads with two or more photos are immediately placed on the top of the home page and state list for more exposure.
7. You can post your advertisement to many real estate related sites simultaneously by selecting “Extend My Reach” during the posting process.
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Why should I use the “Extend My Reach” option?
The “Extend My Reach” option will post to 25, 40, or 60 other real estate related websites so you don’t have to. This option will generate more leads to your mailbox. Rates for “Extend My Reach” depend upon number of sites where your ad will appear.
You never know how people will search the Internet or what website they will use. Posting to more sites will:
Increase your advertisement’s visibility.
Generate more qualified leads for your rental property.
Enhance your company’s Internet presence by linking to your website.
To ensure the integrity of your advertisements, please note:
Not all features, amenities, and property types are transferable to all other sites. Type all essential information into your ad’s description.
For example, the following property features on www.ForRentByOwner.com may not be available on other sites:
• Nightly Rate Option • No Smoking • Concierge • All photos
• Pet Type • Garage/Parking Options • Commercial • Building Structure
Refund Disclaimer: Because of the extensive work that must be performed by our staff to post your ad to other rental real estate sites, credits and refunds are not available.
To receive a list of real estate rental sites that Extend My Reach posts to, email VCO@ForRentByOwner.com.
Ads on www.ForRentByOwner.com are active for 90 days and can be updated to get another 90 days. “Extend My Reach” ads are active for 30 days on all other real estate sites and then expire.
Number of web site postings (25, 40, or 60) depends upon your FRBO account settings. You can upgrade your extended reach options at any time.
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Can you show me the real estate related websites that can be automatically posted to from ForRentByOwner.com?
Yes. Below are the sites to which we post rentals based on the amount you charged to your credit card. Some postings are automatically using XML and are posted immediately. A few sites are posted manually and an ad may take one or two days to show up on those sites.
The “Extend My Reach” option is a method of posting your advertisement, text, features, amenities and photographs to many real estate related sites. This type of Internet advertising will increase the number of leads you receive.
Try two simple tests to view you ad on affiliate sites:
1. Go to www.Google.com and type in your name and “For Rent” or your rental city and “homes for rent” or anything that comes to mind that refers to you rental.
2. Go to one of the sites and find your rental.
Note: You will find all Internet sites function differently in the way properties are found and how they are posted. We take all that confusion out of the posting process by allowing you to post one time at ForRentByOwner.com for FREE and then giving you the option to post to many sites at the click of a mouse.
$40 Posts to these sites: ThisProperty, RentalSource, Tenant.com, BackPage, LiveDeal, RentMarketer, House.info, HotPads, GoogleBase, Geebo, FindHomeRentals, FindMyRoof, Olx.com, RentKong, RentDigs, Tenantplus.com, NationalMultiList, Propbot, AzFamily, RentFinders, UsRentalListings, RoomYou
$70 Posts to these sites: RentVine, Microsoft, ThisProperty, BackPage, RentalSource, Vast, LiveDeal, RentNice, House.info, HotPads, GoogleBase, Sublet, Geebo, 123rentahome, FindMyRoof, ListingVue, Adpost, Olx.com, FindHomeRentals, Tenant.com, CityLeases, USRentalListings, RentalResource, RentKong, Oodle.com, AZFamily, PhoenixMetro, RentInDenver, NationalMultiList, KSL, RentFinders, Propbot, info.com, RoomYou, TheRentManv, ABetterWay
$100 Posts to these sites: RentalHomesPlus, Apartments.com, RentVine, rentBits.com, Microsoft Classifieds, Yahoo Real Estate, ThisProperty, RentNice, RentMLS, BackPage, RentalSource, Vast, 123rentahome, LiveDeal, RentMarketer, House.info, HotPads, GoogleBase, Sublet, Geebo, Olx.com, eFind, Adpost, LoftyFinds, Tenant, USRentalListings, Oodle.com, MetroLeases, FindMyRoof, Lycos.com, FindHomeRentals, CityCribs.com, RentalDetectives, RentKong, Tenantplus.com, CityLeases, RentInDenver, RentalResource, RentFinders, NationalMultiList, Propbot, toSublet, adtoad, AzFamily, KSL, PhoenixMetro, RentDigs, Local2Local, RentBuzz, info.com, RoomYou, TheRentMan, ABetterWay, 4rentinla
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Can I link from this website to my website?
Yes. When posting your ad, look for a box labeled “Website”. Put your website address in that box.
When users view your ad, they can also click on your link to obtain additional information about the property or about the company that represents the property owner. A new window opens over the ForRentByOwner.com site showing the site you have entered.
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Can you recommend a property manager in a town or city?
Yes. Go to www.ForRentByOwner.com. Scroll to the bottom of the home page and click on the NARPM logo to find a property manager in any area of the United States.
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What is your privacy policy?
ForRentByOwner.com guarantees that subscribers' email addresses are kept confidential and are not sold to or shared with any business or person. Email addresses are used solely for correspondence with users of ForRentByOwner.com.
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What are the random numbers at the bottom of the contact email form?
Typing in the "Privacy Code" verifies that a human is completing the form and therefore reduces SPAM for ForRentByOwner.com registrants.
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Should I report postings with non-child-friendly language?
Yes. ForRentByOwner.com is a child-friendly site and we appreciate your letting us know about any inappropriate posting so that we can take action to have the posting removed.
Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado USA Office.
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What should I do if I receive an email solicitation that does not seem appropriate?
Read the "7 Warning Signs" of fraud or SPAM that your received in you email after you posted your advertisement. Do not respond to the solicitation. Instead, forward the email to VCO@ForRentByOwner.com so we can block that user from ForRentByOwner.com. Thank you.
Here are a few of the SPAM warning signs:
1. Unable to perform a credit check on a prospective tenant, i.e., wrong or no social security number.
2. Emails are overly polite, very poorly written, or express excessive eagerness to rent without having inspected the property.
3. Tenant does not send funds as promised or delays providing requested information.
4. Email is sent from another country or the tenant claims to live in one country but email is sent from another with inadequate explanation.
5. Beware of comments such as, "I need to hear from you today", "I am arriving next week and need to establish residency" or any indication of extreme urgency early in your communications.
6. Tenant asks you not to cash a rent or security deposit check, or asks you to purchase items or contract services on his behalf.
7. Finally, never provide your bank account number, bank routing number, or other financial or personal information.
If you suspect fraudulent activity, report it to the FBI's Internet Fraud Complaint Center: www.ic3.gov
Our support email address is VCO@ForRentByOwner.com. The business office number is 303-663-0000, Colorado, USA.
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How does my credit card charge get processed?
ForRentByOwner.com uses First Data Corporation for credit card processing. First Data Corporation is one of the world's largest independent, third party transaction processors. Visit their site: www.FirstData.com from the home page of ForRentByOwner.com by clicking on their logo.
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Can I get a refund or credit?
Yes. If you posted to www.ForRentByOwner.com, and did not use the “Extend My Reach” option, a credit will be given.
Provide your full name and reason for the credit to VCO@ForRentByOwner.com. You will see a credit on your next credit card statement.
If you posted your ad with the “Extend My Reach” option, we have already electronically and manually posted your advertisement to 25, 40 or 60 real estate websites. No credit or refund can be given for this service as the work has already been performed.
Questions? Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado USA Office.
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