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ForRentByOwner.com

Frequently Asked Questions

Here are brief explanations for some of the most common questions about the For Rent By Owner system. If your question is not answered here, feel free to contact us by completing the form on the contact page.

Introduction
+ Why use ForRentByOwner.com?
Click Video Screen below to Start Video:

Property Owners:
• It's free, easy-to-use and very fast data and photo entry.
• ForRentByOwner.com generates leads from prospective tenants.
• Free posting of unlimited ads with text, features, amenities and five photos per ad.
• Edit your posting and add additional photos as often as you want.
• Hide or Un-hide your ad to indicate its rented or available status.
• Website stores ads until deleted by the owner or agent.
• Owners and agents can display their webpage with ForRentByOwner.com.

Renters:
• Find rental properties by clicking on the state.
• Find rental properties by typing the city or town in the Search space.
• Contact owners or agents directly by email or telephone.
• Website is easy to use and focused on real estate rentals.

+ Tell us about the company ForRentByOwner.
For Rent By Owner, Inc. is registered with the Secretary of State, Colorado, USA and has been in business since 1997. Our mailing address is 200 S. Wilcox Street #445, Castle Rock, CO 80104. Customer support email and phone are VCO@ForRentByOwner.com, 303-663-0000.

Business purpose: ForRentByOwner.com is offered as a central location for prospective tenants to connect with property owners and /or their agent. Unlike many sites that offer so much information it's hard to find what you're looking for, our goal is to keep the site focused on real estate rentals.

+ Can a property manager, broker, or real estate agent post a rental ad?
Yes. A property owner, agent, investor, broker, property manager, or vacation manager can post rentals on ForRentByOwner.com. Even though the site’s name is “For Rent By Owner” it does not mean only an owner can use this free site. Individuals and organizations representing the owner also may advertise on the site.

+ How many rental ads can I post?
Anyone can post an unlimited number of ads with unlimited text and up to five photos per ad at no cost.

+ What if the FAQ's don’t have the answers to my questions?
Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA


Cost
+ Is ForRentByOwner.com really free to place an advertisement?
Yes. You can post an unlimited number of ads. The ad runs for 90 days. Every time you update your ad, you get another 90 days. If you do not update your ad, the system will send you reminder notices for up to 18 months. Then your ad will be purged if the ad is not updated.


Log In
+ Is the Sign In password case-sensitive?
Yes. If you used upper and lower case letters in your password, you must be conscious to do so each time you sign in. The email address is not case-sensitive.

+ I can’t sign in because I forgot my password. What should I do?
Go to www.ForRentByOwner.com
Click "Sign In‚" type in your email address; click "Forgot your password? Clicking here will send your password to the email address provided. Your password will be sent to that email address within a few seconds.

+ I forgot (or changed) my email address and I forgot my password. What should I do?
We can help. Describe the problem and we’ll work with you to get it fixed. Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA Office.

+ Why do I get a message that my email address is not on file when I try to Sign In?
It is possible that when you registered there was an error (typo) when you typed in your email address. You can check your email address by viewing your own ad, as a potential tenant would do, and then send an email to the email address recorded on your ad. If you don't get your email returned, you probably made a typo when you set up your email address during registration.


Posting
+ How do I post my rental property to be advertised on ForRentByOwner.com?
Go to www.ForRentByOwner.com and click "Place an Ad."
First time users must register and sign in with your email address and a password of your choice.

+ How do I Edit, Delete, or Add Photos to my ad?
If you placed the ad, it is best if you make the changes. Here’s how to do it quickly.
1. Go to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? See “Forgot My Password” above. Password correctly entered? Your ads will open.
3.  Click on the street address in your ad.
4. Update any information as necessary.
5. Click the appropriate button at the bottom of the page:
• Click the Update button to save changes;
• Click the Cancel button to return to your list of properties without saving your changes;
• Click the Add Photos button to purchase and attach more photos for your ad;
• Click the Delete button to permanently delete your ad and remove it from the ForRentByOwner.com database.

Note: Select “Rented” on the “Manage My Ads” page and the system will save all your text, property features, and photos for 14 months. Select “Available” and your advertisement will be viewable by prospective tenants on ForRentByOwner.com.

+ How do I update my ad?
1.  Go to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? See “Forgot My Password” above. Password correctly entered? Your ad will open.
3.  Double click on the street address in your ad. You can update text, click on additional features or change the price, etc. then click the Update button.
Ads with two or more photos go to the top of the home page and top portion of the state list.
You can Add Photos, Cancel or Delete ads at anytime.

+ How do I update my contact phone numbers and email address?
Go to www.ForRentByOwner.com and click “Sign In”.
Click on the “Profile” button and update your contact information.

+ Can I hide my ad if it is rented and reactivate it when it needs to be rented?
Yes. Go to www.ForRentByOwner.com and click "Sign In". You should see your ads.
Click “Rented” or “Available” on the left side of each ad.
Clicking “Rented” hides your advertisement from prospective tenants. Your ad remains in this database for 14 months in "My Ads" but is not shown anywhere else on the site.
Clicking “Available” displays your ad for another 90 days on this side.
You can edit text, change price, and add photos. You may even want to automatically post to other related real estate sites by selecting the “Extend My Reach” option

+ My property is rented or sold. What should I do?
When your property is rented, we recommend that you change the status of your property to “Rented” rather then deleting a posted property. If it is sold, we recommend that you delete your ad.

Go to www.ForRentByOwner.com. Enter your email address and the password. Forgot your password? See “Forgot my Password” above. Password correctly entered? Your ads will open.

This database will store all text, features and photos for 14 months so you can say “Available” anytime within the following 14 months to display your ad to prospective tenants.

+ Will I get notices to update my ad?
Yes. Reminder emails are sent 10 days, 5 days, and 1 day prior to an advertisement’s expiration. You can choose to update the ad at that time or do nothing.

After your ad expires, it remains in the database, hidden from view from perspective tenants. As the property owner or agent, you can view, update, edit the property data at anytime or change the status to “Available”.

Reminder emails that your advertisement is still on the system are sent between 1 and 10 days after expiration. Then at 1, 8, 12, 13 and finally 14 months reminder emails will be sent to you. If you do nothing, your ad will be removed from the database.

+ How do I delete an ad?
1.  Go to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? See “Forgot my Password” above. Password correctly entered? Your ads will be opened.
3.  Click on your ad. Click the Delete button.
Marking your property, as “Rented” will also take your property off the market. Instructions for Adding photos, Deleting, Updating, postings as Available or Rented were emailed to you when you posted your rental.
Need more help? Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA Office.


Photos
+ What photo format and resolution does ForRentByOwner.com accept?
ForRentByOwner.com supports photos in .jpg format only and photos with low to medium resolution. High-resolution photos greater than 2,000 x 2,000 will not post. Please reduce the resolution or email the photos to us and we will post them for you. Email to VCO@ForRentByOwner.com

+ How do I add a photo to a text only advertisement?
Few people will click on your ad unless it has a photo or two.

Here’s how to add a photo.
1.  Go to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? Please see “Forgot Your Password” above. Password correctly entered? You should see your ads.
3.  Double click on the address in your ad. Click the Add Photos button. Click the Browse button and find the photo on your computer to post. Then click the yellow Add Photos Now button.
Questions? Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA Office.

+ Why should I add a second photo to my ad?
1. Posting additional photos pushes your ad to the top portion of the state list, which is important for people searching on the Internet. The ad will be superseded by newer ads. If you want to stay on the top of the state list, just click and update your advertisement.

2. Potential renters respond better to ads with two or more photos.

3. Posting supplemental photos that can be viewed by millions of potential tenants is more efficient and less expensive than other forms of advertising.

To post additional photos:
1. Go to www.ForRentByOwner.com and click “Sign In”.
2. Double click on the address in your ad.
3. Scroll to the bottom of your ad and click Add Photos.
4. Click the “Browse” button and find the photo on your computer to post.
5. Click Add Photo Now

+ Can I substitute a new photo for one already posted at no cost?
Yes. If you have already posted just one free photo, click on the old photo to delete it and add the new photo. The procedure is the same for additional paid photos. Once you pay for photos, you have “photo credits” for the number purchased for the time purchased.
One photo posted: When you Update your ad, your ad goes to the top of the home page list. Click on the FOR RENT BY OWNER logo on the home page to see your advertisement.

Two or more photos posted: When you Update your ad with two or more photos, your ad goes to the top of the home page list and to the top of the state list.

Here’s how to Sign In, Update or Add a Photo.
1.  Go to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? Please see “Forgot your Password” above. Password correctly entered? Your ads will open.
3.  Double click on the street address in your ad. Click on the photo you want to delete.

+ How do I delete a black photo or any photo and replace it with another?
1.  Got to www.ForRentByOwner.com and click "Sign In".
2.  Enter your email address and the password. Forgot your password? Please see “Forgot your Password” above. Password correctly entered? You should see your ad with the black photo?
3. Double click on the street address in your ad.
4. Click on the black photo to delete
5. On the bottom of the page, click Add Photos or simply update.

+ Why is my photo so small when displayed on ForRentByOwner.com?
Your photo resolution is too small. If the resolution in the photo is less than 100x100, the photo will appear small even after you click on it to expand for better viewing. You should have a photo resolution of at least 200x300.

+ What if I am having trouble uploading photos?
The problem could be computer-oriented, the web browser, photo size, photo format, or operator error.
If you have successfully placed an ad on the website, but cannot upload pictures, please email the photos to us at VCO@ForRentByOwner.com. We will post them for you.
Include in your email:
1. Your name
2. Your phone number
3. Your attached photos


Search
+ How do I find a rental property?
Go to the home page www.ForRentByOwner.com
 
1. On the home page, click on the state or continent where you are looking for a rental. You will see a number displayed showing the amount of available rentals posted in the last 90 days.

2. Click on any column heading: Type, Location or Rent. You can sort from Apartments to Vacation rentals, “A” to “Z” for the city or rent amounts from high to low or visa versa. Sorting will make it easier for you to find a rental.

3. Find a rental using a keyword in the Search or FIND boxes. Type in words like, “ocean”, “beach”, “horse”, “acreage”, etc. The database searches the rental heading and description fields and present those properties based on your keyword.

4. Type in a city name or town name in the Search or FIND boxes, and the system will display a list by location. For example, type a partial word like “Castle” to find “Castle Rock, Colorado.” Zip codes can be found only if the owner put the zip code in the description of their ad.

5. Click on the ad of your interest to view more details and contact information.

6. Email or call the owner. The owner’s name is highlighted in red and contact information can be found to the right of it.

+ Can I sort by the column headings?
Yes.
1. Go to www.ForRentByOwner.com.
2. Click on the state or continent where you need a rental.
3. Click on the column headings: Type, Location, Rent. You can sort from Apartments to Vacation rentals, “A” to “Z” for the city or rent amounts from high to low or visa versa. Sorting will make it easier for you to find a rental.

+ Can I find a property by typing in the town or city?
Yes. Type in the city or town in the Search or FIND boxes and the system will display a list by location. For example, type a partial word like “Castle” to find “Castle Rock, Colorado.” Zip codes can be found only if the owner put the zip code in the description of their ad.

+ How do I find a rental property with specific attributes?
Type a keyword into the Search or FIND boxes a word like, “ocean”, “beach”, “horse”, “acreage”, etc. A keyword searches the advertisement database and presents those properties that contain your keyword somewhere within their description.

+ How do I contact the property owner?
For the protection of property owners that post on ForRentByOwner.com, the only way they can be contacted is to send an email through ForRentByOwner.com or call the owner.

1. Visit www.ForRentByOwner.com.
2. Click on the state of interest.
3. Scroll through the posted rentals. (You can enter a keyword in the Search or FIND boxes or sort by clicking on the red column heading.)
4. Click on the advertisement of interest to you.
5. Click on the owner’s name shown in red and send an email or call the owner.

The Contact link at the bottom of the page is for contacting ForRentByOwner.com support staff only. ForRentByOwner.com cannot provide additional or private contact information for its users or property owners.


Tips
+ How can I verify that my ad is posted correctly?
Click on the FOR RENT BY OWNER logo in the upper left corner of the home page of www.ForRentByOwner.com. Your ad will appear in the "Recent Ads" on the home page immediately after you post it.

+ How can I get my advertisement on the top of the state list?
Your ad goes to the top of the state list after you post two or more photos. For people searching on the Internet, that’s important. The ad will be superseded by newer ads as they are posted. If you want to stay on the top, simply log into your ForRentByOwner.com account and update your ad in the “Manage My Ads” area.

+ Can I get another 90-day free ad for the same posting?
Yes. After 90 days, the ads are hidden but kept in the ForRentByOwner.com database. Simply update your ad to reinstate it for another 90 days. The ad will be viewable by prospective tenants.

+ Why should I post a vacation rental on ForRentByOwner.com?
1. Posting your ad only takes a few minutes and it will be viewed by millions of prospective tenants.

2. Your ad is free with unlimited text and up to five photos per ad.

3. The ad can be quickly Hidden when rented or Un-hidden when it needs to be rented.

4. Your ad can contain a link to the complex property to give additional information.

5. Every time you click “Available” and update your advertisement, your ad goes to the top of the home page and top of the state list.

6. Ads with two or more photos are immediately placed on the top of the home page and state list for more exposure.

+ Can I link from this website to my website?
+ Can you recommend a property manager in a town or city?
Yes. Go to http://www.narpm.org/search/search-managers.html


Security
+ What is your privacy policy?
Please visit our "Privacy Policy" page at our website at http://www.forrentbyowner.com/privacy for details.

+ What are the random numbers at the bottom of the contact email form?
Typing in the "Privacy Code" verifies that a human is completing the form and therefore reduces SPAM for ForRentByOwner.com registrants.

+ Should I report postings with non-child-friendly language?
Yes. ForRentByOwner.com is a child-friendly site and we appreciate your letting us know about any inappropriate posting so that we can take action to have the posting removed.
Email VCO@ForRentByOwner.com or call 303-663-0000 Colorado, USA Office.

+ What should I do if I receive an email solicitation that does not seem appropriate?
Read the "7 Warning Signs" of fraud or SPAM that you received in your email after you posted your advertisement. Do not respond to the solicitation. Instead, forward the email to VCO@ForRentByOwner.com so we can block that user from ForRentByOwner.com. Thank you.

Here are a few of the SPAM warning signs:
1. Unable to perform a credit check on a prospective tenant, i.e., wrong or no social security number.
2. Emails are overly polite, very poorly written, or express excessive eagerness to rent without having inspected the property.
3. Tenant does not send funds as promised or delays providing requested information.
4. Email is sent from another country or the tenant claims to live in one country but email is sent from another with inadequate explanation.
5. Beware of comments such as, "I need to hear from you today", "I am arriving next week and need to establish residency" or any indication of extreme urgency early in your communications.
6. Tenant asks you not to cash a rent or security deposit check, or asks you to purchase items or contract services on his behalf.
7. Finally, never provide your bank account number, bank routing number, or other financial or personal information.




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